Frequently Asked Questions
When does a course start and finish?
It is a completely self-paced online course - you decide when you start and when you finish. You can always go back and refer to content within the course, OR take it multiple times
How does this differ from other self-paced courses?
Our courses are feedback driven. This means that it is never a one way information dump. We have assignments designed to guide you through the learning process. You will receive constructive written feedback on assignments.
How do I get my Certificate of Completion?
We take our courses seriously. All students must complete all course work and pass the final assignment to receive the certificate. However, it is optional. You are allowed multiple attempts to complete an assignment.
How long do I have access to the course?
After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own including any upgrades/changes we make to that specific course.
Do you offer payment plans?
Yes, on some courses we do offer payment plans. Check the course sales page for more information.
For South Africans, there are interest free payment plans available for purchase via www.ctsp.co.za using the PayJustNow option.
What if I am unhappy with the course?
If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
How do I sign up for a course?
Enrol in the course by clicking on the Enrol button.
Next, click on the Course you want to take, and enter payment information and checkout. The course will appear on the courses home page.
If applicable, Use a coupon code link to sign up directly for a course. Coupon codes are offered by Orms CTSP.
How do I access the courses?
Through https://online.ctsp.co.za, login in the upper right corner and then you will see all the courses for which you are registered.
Click on the icon for each course to access individual courses.